Inbox & Customer Support
A calmer inbox and happier customers. We handle everyday enquiries, helpful replies, follow-ups and urgent-message flagging so opportunities don’t slip through.
Routine replies · FAQs · Follow-ups · Urgent-message flaggingVirtual assistant support
for service businesses
for service businesses
More time for
the work you love.
We help busy service business owners stay organised, responsive and on top of their daily communications — so you can focus on delivering your services and growing your business.
✉ Reliable support◷ Flexible & tailored♧ Confidential✧ For service businesses
Services
Less admin. More momentum.
Support that keeps up.
From the first enquiry to the final follow-up, we keep your customer communications polished, personal and under control.
Social Media & DM Support
Every message deserves a thoughtful reply. We look after Instagram and Facebook DMs, customer questions and booking enquiries so your business stays responsive.
Instagram & Facebook DMs · Customer questions · Booking enquiries
Bookings & Client Coordination
A diary that runs smoothly, without the back-and-forth. We coordinate appointments, confirmations, reminders and client follow-ups.
Appointment enquiries · Scheduling · Reminders · Client follow-upsHow it works
A simple process,
designed around you.
01
Enquire or book a call
Tell us about your business, what you need support with and any questions you have.
02
Plan & get set up
We'll agree the tasks, working arrangements, tone of voice and access needed to get started.
03
Ongoing support
Once everything is agreed, we help manage your day-to-day communications within our agreed hours.
Why work with Lenorah
Your behind-the-scenes
support, beautifully
handled.
With a professional, reliable and friendly approach, we help service business owners stay organised, responsive and focused on what they do best.
We agree which messages we can answer, when to pass something to you and how to keep your customers feeling looked after.
✓ Tailored to your business✓ Flexible support✓ Reliable & organised✓ Confidential✓ Clear communication✓ Designed to save you time
Enquire now
Let's work together.
Fill in the form below and we’ll aim to get back to you within 24 hours.
▦ Prefer to chat?
Book a discovery call.Book on Calendly
Book a discovery call.Book on Calendly
✦ Less time in your inbox✦ Thoughtful customer replies✦ A smoother booking experience✦ More space to grow✦ Less time in your inbox✦ Thoughtful customer replies✦ A smoother booking experience✦ More space to grow
Let's make business feel lighter
You've got a business to run.
We'll handle the little things.
Less back-and-forth. More time for the work you love.
Frequently asked questions
A few things you might be wondering.
Everything you need to know about working with Lenorah.
What can Lenorah help my business with?
We support service businesses with inbox management, customer enquiries, social media messages and DMs across multiple platforms, appointment bookings, reminders and day-to-day client communication. Whether it’s keeping conversations organised, responding to customers or managing bookings, our support is tailored to your business and the tasks you need help with.
How does working with Lenorah work?
We start with a free discovery call to understand your business, priorities and the support you need. Once we’ve agreed on the arrangements, we’ll get everything set up and begin supporting your day-to-day operations.
Can you communicate with customers on behalf of my business?
Yes. We’ll get to know your brand’s tone of voice and agree on how enquiries should be handled, so your customers receive friendly, consistent and professional responses. Anything that needs your attention will be passed on to you.
Do I need ongoing support, or can I get help with specific tasks?
Support can be tailored to your requirements. Whether you need help with particular responsibilities or regular day-to-day assistance, we can discuss an arrangement that suits your business.
How much does Lenorah’s support cost?
Pricing depends on the type of support you need, the volume of work and your requirements. We’ll discuss these during your free discovery call and explain the options before you make any commitment.
How do I get started?
Simply book a free discovery call or complete our enquiry form. Tell us a little about your business and what you’d like help with, and we’ll guide you through the next steps.